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Industries

HomeConsumer & Retail
HomeConsumer & Retail

Consumer & Retail

Overview Challenges Solutions Offering

From industry consolidation and government regulation, choosy consumers, changing market trends, globalizing market footprints and supply chains, the pressures to adhere to ethical and environmentally sound sourcing practices, to weathering the macroeconomic shifts of today’s global economy, today’s retailers face a broad range of challenges. Every small change in the marketplace has the potential to impact retail operations in a significant way.

Marketing
  • Brand / Category Management
  • Consumer Analytics
  • Line Management
  • Media Planning
  • Loyalty Management
  • Self-Sevice Operations
  • Spend Analysis
  • Consumer Loyalty
Planning & Procurement
  • Merchandise Planning
  • Demand Forecasting
  • Supplier Collaboration
  • Replenishment
  • Vendor Management
  • Strategic Sourcing
  • Network Planning
Product Design & Development
  • Product LifeCycle Management
  • Packaging & Innovation
  • Project Planning & Scoping
  • Specification Management
  • Product Data Management / Master Data Management
Planning & Procurement
  • Merchandise Planning
  • Demand Forecasting
  • Supplier Collaboration
  • Replenishment
  • Vendor Management
  • Strategic Sourcing
  • Network Planning
Distribution & Logistics
  • Warehouse Management
  • Transportation Management
  • Order Management
  • Reverse Logistics
  • Cross Docking
  • Store Inventory Operations
  • Allocation & Invoicing
Sales
  • Sales Force Automation
  • Multi-Channel Retailing
  • Pricing
  • Promotions Management
  • Customer Profitability

Add to that the retail basics: staying focused on customer service, attracting new business, maintaining customer loyalty and brand integrity, it’s obvious that retailers rely so heavily on technology to run their business!

To be successful under these challenging conditions, retailers must be agile, in order to cater to the needs of culturally and demographically diverse populations while creating a differentiated value proposition.

Recent technological advances like BPM [Business Process Management] SOA [Service Oriented Architecture], Web 2.0, and the advent of open source technologies have delivered game- changing efficiency gains and brought retailers to a new level of business process maturity.

Technology Solution Offerings :

General

  • Reseller of IBM Software [New and Renewal] along with PROMOTIONS
  • IT Consulting/Staffing Services[Fulltime Placements, Contract-to-Hire, Contract]
  • Migration & Upgrade of various products
  • Maintenance Support

Enterprise

  • Service Oriented Architecture [SOA]
  • Business Process Management [BPM]
    1. Process Integration
    2. Application Integration
    3. Electronic Data Interchange

Data

  • BigData
  • Data Warehouse / Intelligence / Analytics
  • Master Data Management [MDM]
  • Content and Records Management

Application

  • Mobile Applications for Energy and Utilities Industry
  • E-Commerce Development and Management
  • Application Development and Support
  • Enterprise Portals [Customers, Employees, Agents, Hospitals, Providers etc]

Technology

  • Infrastructure Management